Customer Love, September 24, 2014 – Delta, Canada.
The Delta Chamber of Commerce presents “Can’t live with ‘em, can’t live without ‘em.” It’s the glaring truth about our customers. How can we reconcile the conundrum and achieve the right balance? Learn the top three approaches to customer relations and discover how to unearth the real story buried within your organization’s perceptions and anecdotes. Choose your own optimum solution and learn the simple actions you can implement immediately to radically improve your customer relations.
For more information visit this link.
Canadian Aerospace Summit 2014, November 18-19, 2014 – Ottawa, Canada.
The 2014 Canadian Aerospace Summit is proudly hosted by the Aerospace Industries Association of Canada (AIAC). This exclusive event brings together Canadian and international companies of all sizes, government, and academia for two days in the nation's capital. Close to 1,000 participants–primarily C-suite executives and government officials–are expected to attend.
For more information visit this link.
Webinar: B2Bs and the Quicker Close: From joining the supplier list to closing
This webinar features live feedback from a prime contractor on what captures attention when meeting suppliers, advice from a seasoned professional who has first-hand experience with failures and successes, a description of the new and innovative tool of The OMX that puts you in contact with a community of like-minded companies, and connects you to primes looking for Canadian suppliers.
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For more information visit this link.
Case Studies
Challenge:
The client had a requirement to find several companies with complementary capabilities for a new project. The value in doing this for the client was high as it enabled them to achieve a significant amount of its Canadian Industrial and Regional Benefits (IRB), or offset, requirement. As well, it enabled the client to further its own technology development through the project team. The client did not have knowledge of, or access to, the type of companies that would be attracted to their project.
Intervention:
We reviewed the benefits that would accrue to companies that became part of the project team. We reviewed past successes for similar applications. We developed criteria for selecting candidate companies. We then reviewed our database of companies and identified those that we believed would be interested in the project. We made personal contact with the companies through established personal relationships.
Case Study: The Power of the Network
Result:
The client received personal introductions to several companies who were interested in participating in the project team. Through further discussions, the client down-selected the companies to those who would be best suited for their project. The project is now on track to yield benefits to the client and to their project team companies.
