Customer Love, September 24, 2014 – Delta, Canada.
The Delta Chamber of Commerce presents “Can’t live with ‘em, can’t live without ‘em.” It’s the glaring truth about our customers. How can we reconcile the conundrum and achieve the right balance? Learn the top three approaches to customer relations and discover how to unearth the real story buried within your organization’s perceptions and anecdotes. Choose your own optimum solution and learn the simple actions you can implement immediately to radically improve your customer relations.
For more information visit this link.
Canadian Aerospace Summit 2014, November 18-19, 2014 – Ottawa, Canada.
The 2014 Canadian Aerospace Summit is proudly hosted by the Aerospace Industries Association of Canada (AIAC). This exclusive event brings together Canadian and international companies of all sizes, government, and academia for two days in the nation's capital. Close to 1,000 participants–primarily C-suite executives and government officials–are expected to attend.
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Webinar: B2Bs and the Quicker Close: From joining the supplier list to closing
This webinar features live feedback from a prime contractor on what captures attention when meeting suppliers, advice from a seasoned professional who has first-hand experience with failures and successes, a description of the new and innovative tool of The OMX that puts you in contact with a community of like-minded companies, and connects you to primes looking for Canadian suppliers.
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For more information visit this link.
Challenge:
The client faced a highly competitive situation where contenders included companies with superior technical capabilities. The proposal requirement was expensive and daunting. The long-term nature of the contract and the cost of developing the proposal compelled all bidders to put their best foot forward – and then some.
Case Study: Award of a $225M Contract
Intervention:
First, we prepared the business case for company investment in the capture activities. Over a six-year period we pursued the contract. We found innovative solutions to overcome our weak areas and used our strengths to further solidify our position. We struck teaming arrangements to improve our competitive position and the position of our team members. We conducted a competitive analysis on the expected win strategies of our competitors. We built a team of experts to come together to produce a winning proposal that numbered in the thousands of pages.
Case Studies
Result:
The client was awarded a long-term contract valued at $225M. New jobs will be created. The client will develop new capabilities that can be leveraged into new business, both domestically and internationally.
